We want you to love your purchase, but if you’re not completely satisfied, you can return your item within 14 days of receiving it for a refund or exchange.
To be eligible for a return, your item must:
- Be in its original condition, unused, and with all packaging intact.
- Be returned within 14 days of delivery.
- Include proof of purchase (order confirmation or receipt).
How to Initiate a Return
To start a return, please contact us at [email protected] with your order number and reason for return. We will provide you with the return address and instructions.
Please note:
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
- We recommend using a tracked service as we cannot be responsible for lost returns.
Refunds
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 working days to your original payment method.
- Original shipping costs are non-refundable.
- If your refund is late or missing, please check with your bank or payment provider before contacting us.
Exchanges
If you would like to exchange an item for a different design or model, please contact us within 14 days of receiving your order. Exchanges are subject to stock availability.